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<?php defined('BASEPATH') or exit('No direct script access allowed'); ?>
<!DOCTYPE html>
<html dir="<?php echo is_rtl(true) ? 'rtl' : 'ltr'; ?>">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
<meta http-equiv="X-UA-Compatible" content="IE=edge">
<meta name="viewport" content="user-scalable=no, width=device-width, initial-scale=1, maximum-scale=1">
<title><?php echo hooks()->apply_filters('ticket_form_title', _l('new_ticket')); ?></title>
<?php app_external_form_header($form); ?>
<style>
.g-recaptcha>div {
margin: 0 auto;
}
</style>
<?php hooks()->do_action('app_ticket_form_head'); ?>
</head>
<body class="ticket_form<?php echo($this->input->get('styled') === '1' ? ' styled' : ''); ?>">
<div class="container-fluid">
<div class="row">
<div
class="<?php echo $this->input->get('col') ? $this->input->get('col') : ($this->input->get('styled') === '1' ? 'col-md-6 col-md-offset-3' : 'col-md-12'); ?>">
<?php if ($this->input->get('with_logo')) { ?>
<div class="text-center logo">
<?php get_dark_company_logo(); ?>
</div>
<?php } ?>
<div class="form-col">
<div id="response"></div>
<?php echo form_open(current_full_url(), ['id' => 'ticketForm', 'class' => 'disable-on-submit']); ?>
<?php hooks()->do_action('ticket_form_start'); ?>
<?php echo render_input('subject', 'ticket_form_subject', '', 'text', ['required' => 'true']); ?>
<?php hooks()->do_action('ticket_form_after_subject'); ?>
<div class="row">
<div class="col-md-6">
<?php echo render_input('name', 'ticket_form_name', '', 'text', ['required' => 'true']); ?>
<?php hooks()->do_action('ticket_form_after_name'); ?>
</div>
<div class="col-md-6">
<?php echo render_input('email', 'ticket_form_email', '', 'email', ['required' => 'true']); ?>
<?php hooks()->do_action('ticket_form_after_email'); ?>
</div>
</div>
<?php
$selectedDepartment = (count($departments) == 1 ? $departments[0]['departmentid'] : '');
if ($this->input->get('department_id')) {
$selectedDepartment = $this->input->get('department_id');
}
echo '<div class="' . ($this->input->get('department_id') ? 'hide' : '') . '">';
echo render_select('department', $departments, ['departmentid', 'name'], 'ticket_form_department', $selectedDepartment, ['required' => 'true']);
echo '</div>';
?>
<?php hooks()->do_action('ticket_form_after_department'); ?>
<?php echo render_select('priority', $priorities, ['priorityid', 'name'], 'ticket_form_priority', hooks()->apply_filters('new_ticket_priority_selected', 2), ['required' => 'true']); ?>
<?php hooks()->do_action('ticket_form_after_priority'); ?>
<?php
if (get_option('services') == 1 && count($services) > 0) {
echo '<div class="' . ($this->input->get('hide_service') == 1 ? 'hide' : '') . '">';
echo render_select('service', $services, ['serviceid', 'name'], 'ticket_form_service', (count($services) == 1 ? $services[0]['serviceid'] : $this->input->get('service_id')));
echo '</div>';
hooks()->do_action('ticket_form_after_service');
}
?>
<?php echo render_custom_fields('tickets', false, ['show_on_ticket_form' => 1]); ?>
<?php hooks()->do_action('ticket_form_after_custom_fields'); ?>
<?php echo render_textarea('message', 'ticket_form_message', '', ['required' => 'true', 'rows' => 8]); ?>
<?php hooks()->do_action('ticket_form_after_message'); ?>
<div class="attachments">
<div class="row attachment form-group">
<div class="col-md-6 col-md-offset-3">
<label for="attachment"
class="control-label"><?php echo _l('ticket_form_attachments'); ?></label>
<div class="input-group">
<input type="file"
extension="<?php echo str_replace('.', '', get_option('ticket_attachments_file_extensions')); ?>"
filesize="<?php echo file_upload_max_size(); ?>" class="form-control"
name="attachments[]" accept="<?php echo get_ticket_form_accepted_mimes(); ?>">
<span class="input-group-btn">
<button class="btn btn-primary add_more_attachments"
data-max="<?php echo get_option('maximum_allowed_ticket_attachments'); ?>"
type="button"><i class="fa fa-plus"></i></button>
</span>
</div>
</div>
</div>
</div>
<?php hooks()->do_action('ticket_form_after_attachments'); ?>
<?php if (show_recaptcha() && $form->recaptcha == 1) { ?>
<div class="row">
<div class="col-md-12">
<div class="form-group">
<div class="g-recaptcha" data-sitekey="<?php echo get_option('recaptcha_site_key'); ?>">
</div>
<div id="recaptcha_response_field" class="text-danger"></div>
</div>
</div>
</div>
<?php } ?>
<?php if (is_gdpr() && get_option('gdpr_enable_terms_and_conditions_ticket_form') == 1) { ?>
<div class="col-md-12">
<div class="text-center">
<div class="checkbox chk">
<input type="checkbox" name="accept_terms_and_conditions" required="true"
id="accept_terms_and_conditions"
<?php echo set_checkbox('accept_terms_and_conditions', 'on'); ?>>
<label for="accept_terms_and_conditions">
<?php echo _l('gdpr_terms_agree', terms_url()); ?>
</label>
</div>
</div>
</div>
<?php } ?>
<div class="clearfix"></div>
<div class="text-center submit-btn-wrapper">
<button class="btn btn-success" id="form_submit" type="submit">
<i class="fa fa-spinner fa-spin hide" style="margin-right: 5px;">
</i><?php echo _l('ticket_form_submit'); ?>
</button>
</div>
<?php hooks()->do_action('ticket_form_after_submit_button'); ?>
<?php hooks()->do_action('ticket_form_end'); ?>
<?php echo form_close(); ?>
</div>
</div>
</div>
</div>
<?php app_external_form_footer($form); ?>
<script>
var form_id = '#ticketForm';
$(function() {
$(form_id).appFormValidator({
onSubmit: function(form) {
$("input[type=file]").each(function() {
if ($(this).val() === "") {
$(this).prop('disabled', true);
}
});
$('#form_submit .fa-spin').removeClass('hide');
var formURL = $(form).attr("action");
var formData = new FormData($(form)[0]);
$.ajax({
type: $(form).attr('method'),
data: formData,
mimeType: $(form).attr('enctype'),
contentType: false,
cache: false,
processData: false,
url: formURL
}).always(function() {
$('#form_submit').prop('disabled', false);
$('#form_submit .fa-spin').addClass('hide');
}).done(function(response) {
response = JSON.parse(response);
// In case action hook is used to redirect
if (response.redirect_url) {
if (window.top) {
window.top.location.href = response.redirect_url;
} else {
window.location.href = response.redirect_url;
}
return;
}
if (response.success == false) {
$('#recaptcha_response_field').html(response
.message); // error message
} else if (response.success == true) {
$(form_id).remove();
$('#response').html(
'<div class="alert alert-success" style="margin-bottom:0;">' +
response.message + '</div>');
$('html,body').animate({
scrollTop: $("#online_payment_form").offset().top
}, 'slow');
} else {
$('#response').html('Something went wrong...');
}
if (typeof(grecaptcha) != 'undefined') {
grecaptcha.reset();
}
}).fail(function(data) {
if (typeof(grecaptcha) != 'undefined') {
grecaptcha.reset();
}
if (data.status == 422) {
$('#response').html(
'<div class="alert alert-danger">Some fields that are required are not filled properly.</div>'
);
} else {
$('#response').html(data.responseText);
}
});
return false;
}
});
});
</script>
<?php hooks()->do_action('app_ticket_form_footer'); ?>
</body>
</html>